RX For Brown Skin Complaints and Reviews

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RX For Brown Skin
Main address: 5300 Ontario Mills Parkway Unit 400 91764 Ontario CA
1-877-304-0822, , FB@RxForBrownSkin.com
  • 25+2 mobile complaints
  • $757 claimed losses
  • $28 average
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  • Nov 18
  • Cosmetics and Toiletries
  • Los Angeles, California
  • Cancellation Policy
  • 40

I've been using the product for almost two years. Never once have I had a good experience. My credit card was billed almost a month ago I called then to find out why I haven't received the product. I was told it was processing. i called again today and was told back log for 3 more weeks. In the meanwhile, I've had to purchase other skin care products. i spoke with James at ext 369, he acted like... Read more

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  • Nov 07
  • Cosmetics and Toiletries
  • Return Policy
  • 50

I ordered products when they never came I called and was told they had shipped. It has been over a month and I still haven't received the products. I called a couple of times the first month and was given two different dates that the products had shipped. Then I was told it would take at least 11 days for the products to reach me. I asked for a tracking number and was given a bogus tracking... Read more

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  • Oct 23
  • Cosmetics and Toiletries
  • Washington, District Of Columbia
  • Order Cancellation
  • 160

I called today, 10/23/2014 to cancel my order, the same way I called in August to place an order, and took the time to order on-line. I spoke with James (ext. 369), who acted as if he could not understand the word "cancel". I thought this very rude, for whatever my reasons for cancelling (which had nothing to do with the product, I expressed that I was pleased with the results, thus far). I... Read more

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  • Oct 22
  • Cosmetics and Toiletries
  • Tallahassee, Florida
  • Undelivered Package
  • 100

I ordered this product on September 15th and the rest of delivery time was 10 days I went on vacation came back still no package forgot about it for a few weeks and then I remembered around October 10th that I still had not received my package so I gave them a call and let them know hey I have not receive my package customer service rep assured me that package was on back order but that I should... Read more

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  • Oct 12
  • Cosmetics and Toiletries
  • New York City, New York
  • Package
  • 3
  • 3
  • 73

It been a month since I placed an order with your company and until now no package the tracking # is useless cannot be found in FedEx data base very disappointed. The worst thing of all is that the money from my account was taken out I don't understand why this is happening if you can not deliver don't go into people account.this is terrible Read more

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  • Oct 03
  • Cosmetics and Toiletries
  • Acne Products
  • 102

Ordered acne products on 9/18/2014 and they still have not arrived. They advised on last week Friday, that they would re ship the products, and they too have not arrived. What makes matters worse, is the tracking numbers they provide, are un traceable, keeps telling me, "no records found." Customer service reps are rude, the second one I spoke to told me, "sorry we can't please everybody," and... Read more

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  • Sep 16
  • Cosmetics and Toiletries
  • Pawtucket, Rhode Island
  • Product Delivery
  • 1
  • 1
  • 187

Still waiting on my money back from this company. The one question I ask myself was, IS THIS PRODUCT WORTH IT. Your first and second package will come with an apology letter for not having the Acne Spot Treatment and the Rapid Dark Spot and Toner Corrector. Those two products are the main reason why black females even want to try it. By the time you receive your Acne treatment you already have... Read more

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  • Sep 11
  • Cosmetics and Toiletries
  • Mansfield, Massachusetts
  • Extra Charges
  • 71

This company is a rip off. Not only does it not work, but they charge you extra. I cancelled in March and here it is September and I am still being charged somehow $119.87 by this company. Everytime I speak to them punk, dumb *** associates that they hire. Someone always saying ok, your all set, when your really not. What they mean is we don't really care we already have your bank account.... So... Read more

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  • Aug 25
  • Cosmetics and Toiletries
  • Reno, Nevada
  • Undelivered Order
  • 143

I am writing to express my sincere dissatisfaction with your company. I placed my trial order which cost me $60.00 over 3 weeks ago 08/07/2014 and have yet to receive it. I had to then call and cancel the auto ship seeing as I had never received my order so how can I have a trial period before the auto ship was to start??? Poor customer service. Then upon speaking with CALLED BACK SPOKE TO MARIA... Read more

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  • Aug 11
  • Cosmetics and Toiletries
  • New Orleans, Louisiana
  • Undelivered Skin Product
  • 386

I ordered products from Rx for brown skin over a week ago. After selecting the 90-day acne kit for $20.00, I proceeded to check out online.I was asked to provide the standard information such as my billing addres, credit card information, and shipping address.There was one item in my cart (a 3 piece 90 day acne control kit). The total including tax and shipping was about $26.00.As soon as I... Read more

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