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1.6 Based on 13 reviews
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  • Customers like
    • Product 1
  • Customers don't like
    • Customer service 4
    • Not receiving my product 3
    • On line order system 2

I received this product for several years every other month. They were taking the payments by automatic withdrawal. Within the last several months no product has been received and they stopped abruptly taking payments out of my account. No letter and no information has been given by the company. I liked the product. I had to call a representative at the company to find out the problem. The... Read more

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For all you who are having trouble receiving your orders. Over the summer when trying to place an order I was having trouble on the website so I called. I was told by the representative around July that they were discontinuing the product. She informed me that most items would be $5 because of this (which it was). Instead ordering the kit just order the items separately as it would be cheaper.... Read more

Was this review helpful? 2 0

Rx for brown skin ran out of product, does not know when they are going to receive more product and failed to tell their monthly membership customers. What kind of professional company does this? If I had not called customer service I would not have known why I didn't receive my products? Add comment

It took me two months to receive my purchase and every time I spoke to a sales representative they always gave me a different reason why and when I asked to speak to the supervisor he was always too busy to answer my call. I sent an email message to the supervisor and still never received any response. I received my product a product at a time and one was totally wrong. I called back to see if... Read more

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I've used the product a few years ago when it first came out and it was the only thing that worked for my skin. I stopped using it after a few years and after awhile began to breakout while lead to dark marks. I've tried TWICE to order new products but have been given the run around. The first time I ordered one of their kits in 2014 I waited two months and received nothing. I finally... Read more

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Ordered this product a month ago still haven't received it. Called customer service only to find out they're out of product and it could take up to 8 weeks. Add comment

I placed an order with this company in February and was never made aware that the products were out of stock. I called a week later because I never received an email with shipping information and was informed of the out of stock and was told the items would ship within a week. Long story short, a month went by without me receiving any of my products and after several calls to customer... Read more

Was this review helpful? 4 0

RX for Brown Skin is an excellent product. However, the infrastructure of the online system is pitiful. The product actually works and my skin looks better than ever. Again though, products are not delivered on time, you are lied to every time you phone with inquiries. Susan Taylor may not evenb know of the problems which is a huge discredit to her name. Shame on Ms. Taylow for not caring about... Read more

Was this review helpful? 3 0

BUYER BEWARE!!! For over a year now I have had countless errors and delays with my orders. As a result, I was given a discount on my orders due to the inconvenience it has caused me. I called the company on 02/04/15 to verify when my next shipment would arrive. I was told it would be shipped on 02/09/15. I waited patiently and til this day my order has not arrived. I called customer service on... Read more

Was this review helpful? 2 0

I have called three times and today finally got a straight answer. They are out of product, and pretty much everything is on back order indefinitely. Very disappointed. I have been waiting for a month and finally asked for a refund b Add comment

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